Shipping Policy
At Little Banana, we are committed to delivering your kids’ toys and essentials quickly and securely. Please review our shipping policy below to understand how we process your orders.
Order Processing Time
- All orders are processed within 1-2 business days, excluding weekends and holidays.
- You will receive an email notification once your order has been dispatched.
- We strive to ensure prompt delivery; however, there may be delays during peak seasons or due to unforeseen circumstances.
Shipping Charges
- Free Shipping is available for orders above ₹1499 within India.
- For orders below ₹1499, a nominal shipping fee will be applied at checkout. The fee depends on the delivery location and product size.
Delivery Time
- Domestic Orders: Deliveries are typically made within 3-7 business days depending on your location.
- Please note that delivery times are estimates and can vary due to weather conditions, holidays, or logistics delays.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor your package’s progress.
- If you have any questions regarding your order, please contact our customer support team, and we will assist you with tracking updates.
Shipping Locations
- We ship to most locations within India.
Packaging
- We pack your items carefully using eco-friendly materials to ensure safe delivery.
- For larger or fragile items, special packaging will be used to minimize the risk of damage during shipping.
Address Accuracy
- Please ensure the shipping address is accurate before completing your order. Little Banana will not be held responsible for undelivered items due to incorrect address details.
- If there is an issue with your address, please contact us as soon as possible to update it before shipping.
Damaged or Missing Items
- If you receive a damaged item or if something is missing from your order, please contact us within 48 hours of receiving the package. We will work with the courier service to resolve the issue.
- If the item is out of stock, we will offer you a replacement, refund, or store credit.
Returns and Exchanges
- Please refer to our Return & Exchange Policy for more details about returning or exchanging items.
Customer Support
- If you have any questions regarding shipping, please contact us at littlebananaestore@outlook.com, and we will be happy to assist you.
Thank you for choosing Little Banana. We hope your experience with us is as delightful as our toys!